For those who involved with construction industry and do require a CIDB Green Card, let us test our knowledge where we can actually renew the card online once it has expired. Is it, A, B, C or perhaps D?
D) All the above
Can you make a guess? Why not visit those websites mention above and make your own judgement.
The correct answer is C. It is the only authorised website that we can apply online for renewal of a CIDB Green Card.
Personally, I am sharing this is because I was trapped in one of the unauthorised website above for the purpose of CIDB Green Card renewal. Getting the card renewed every 5 years once made me thought that the system may have changed to something better. Unfortunately, I was not aware if the website I am applying at is the right place for me to apply or not. Please bear in mind the cost to renew from unauthorised party for a year is so much higher as compared to the real renewal cost. I was not aware of this too. I thought after all these years the cost to renew would have been increased. But actually until the day I recently renew it, the cost for a year is still the same, RM25 per year.
https://cidb2u.my/kadar-bayaran/
https://www.mycidb.com/kadar-bayaran
Based on my experience, the past 5 years system was that when we apply it online, made online payment and then we have to collect it in-person at the nearest CIDB office. This time around it is totally online application and the card will be posted to our postal address. The most important thing is that CIDB will not ask for full payment yet until they have confirmed through an email that all our personal particulars are correct and updated.
This is the reliable website to apply for renewal of CIDB Green Card, https://cims.cidb.gov.my/smis/regcontractor/index.vbhtml
Follow the application instruction on the website until it is completed. If we have difficulties in getting it done, there are many ways that we could reach CIDB;
1) Twitter platform – direct message CIDB Malaysia (@CIDBMALAYSIA): https://twitter.com/CIDBMALAYSIA
My conversation with CIDB after realising something is not right with my online CIDB Green Card renewal application.
I started to realise my application was not applied at the right platform after I have contacted CIDB Penang Office to ask about their operating hours for finger print validation. But the answer that I received was that they had never done that if I already made the payment in full. Once payment was successful, it means all particulars are intact and CIDB will prepare the renewal card and post it to me. So, an investigation needed to be done and the conversation with CIDB was my very first step in getting to know the truth.
2) Due to unauthorised party has made an application earlier on behalf of me, I cannot access the CIDB platform to apply for it. So, the next step taken was to get the earlier application terminated first. I have been using their Portal e-Bantuan @CIDB to get things sorted. (http://www.cidb.gov.my/index.php/my/eperkhidmatan/e-bantuan-my)
After verification has been done by CIDB, I manage to create new log-in application and log-in into the real CIDB renewal application at https://cims.cidb.gov.my/smis/regcontractor/index.vbhtml
This is the unauthorised application that was made earlier. I need to delete this application before I could apply for a new one. I notice my full payment which was made to the unauthorised party on 3rd March 2020 but the application submitted to CIDB was on 20th April 2020.
After deleting the unauthorised application, I have gone through the application process once again at the correct platform. I need to fill up details of; (i) Personal Information, (ii) Company & Experience, (iii) Academic, (iv) Safety Courses, (v) Skill Courses and (vi) Beneficiary. Once confirmation email received on the renewal application approved, payment need to be done to complete the process. I was also able to download a temporary CIDB Green Card pass while waiting for the actual CIDB Green Card to arrive which allows me to enter a construction site.
3) Contacting CIDB through email is also much helpful at crmcareline@cidb.gov.my. I have been contacting them through email in order to know what is CIDB’s action towards the unauthorised website that act as a third party to renew the CIDB card on behalf of users who are unaware. Below is their reply on my query.
Lesson Learnt – Every personnel who enters a construction site is required to have a CIDB Green Card. Getting it renew once expired is a must and without it we cannot enter any construction site legally. How we want to get it renewed is another state-of-the-art for me to explore and hope others will learn from it too. Be thorough in any action and please be careful.
Disclaimer: information as of 29 May 2020
#CIDBMalaysia #GreenCard #construction #quantitysurveyors